Security Policies

Privacy Policy of QuackyLamp

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase on https://quackylamp.com (hereinafter, “the Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also track the pages and products you view, the search terms that brought you to the Site, and how you interact with our website. This information is referred to as “Device Information.”

We collect Device Information using technologies such as:

  • Cookies: small data files stored on your device with a unique anonymous identifier

  • Log files: track actions on the Site, including IP address, browser type, internet service provider, referral pages, and timestamps

  • Web beacons, tags, and pixels: electronic files that record how you navigate the Site

When you make or attempt to make a purchase through the Site, we collect information including your name, billing address, shipping address, payment information (credit cards, Apple Pay, Google Pay, and PayPal), email address, and phone number. We refer to this information as “Order Information.”

In this Policy, “Personal Information” refers to both Device Information and Order Information.

How We Use Your Personal Information

We primarily use Order Information to fulfill and process your orders, organize shipments, and send invoices or order confirmations.

Additionally, we use this information to:

  • Communicate with you

  • Review orders for potential fraud or risks

  • Send marketing emails according to the preferences you have shared

Device Information is used to detect risks and fraud, and to generally improve and optimize the Site, generate reports, and produce statistics on customer navigation.

Sharing Your Personal Information

We share Personal Information with third parties only to help us operate the store and as described above. For example, we use Shopify technology in our online store. More information about how Shopify uses Personal Information is available here: https://www.shopify.com/legal/privacy

We also use Google Analytics to understand how customers use our Site. More information about how Google uses Personal Information can be found here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, we may share your information to comply with the law or to protect our rights.

Behavioral Advertising

We do not use remarketing or targeted advertising on our website.

Your Rights

If you are a European resident, you have the right to access the information we hold about you and request that it be corrected, updated, or deleted. To exercise this right, contact us using the information below.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order, we will keep your information for our records as long as necessary, unless you request that we delete it.

Minors

The Site is not intended for individuals under the age of 16.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or operational reasons.

Contact Us

For more information about our privacy practices or to file a complaint, contact us by email at clients@quackylamp.com or by mail at:

QuackyLamp
Tarragona, 43005
Spain

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